FAQs

Where can I find more information or register for the BrickCon Public Exhibition?

BrickCon - the Public Exhibition - anyone who purchases a ticket is able to view the models on display during the Public Exhibition hours on Saturday and/or Sunday.  Full information is on our website here: brickcon.org
Tickets for the Public Exhibition can be purchased here: NEED LINK

 

How do I pick up my order?

All pick-up items will be available at the Merch Desk within the BrickCon Exhibition Hall. You must have a valid ticket to enter BrickCon (September 5th-8th) and meet/follow all Covid-19 requirements. Please bring proof of ID to pick up your items.

 

How long will it take to receive my shipped order?

All shipped products will produced and shipped when the BrickCon 2024 store closes on September 8th at 11:59pm PDT.  Some products may be created/shipped sooner.  Products will take a few weeks to create.  Exact shipping times are dependent upon USPS shipping but are typically 1-2 weeks domestic and 2-6 weeks international.  

 

Can I order BrickCon t-shirts from a previous year?

There will be limited amounts of previous year's shirts available for purchase at the Merch desk at BrickCon. Supplies are limited to what is in stock and can not be reproduced. 

 

Why is your store closing September 8, 2024?

BrickCon is an annual event and the store is only open for that time period as many products are year specific.  So make sure to get your orders in for this year as they might not be around when we open for BrickCon 2024! 

 

Do you accept orders placed outside of the US?

Absolutely!  However please note that shipping costs and times are outside of our control.